1. The owner of the online shop I love milk functioning at www.ilovemilk.com.pl is a natural person conducting economic activity – MSQ company Alicja Komar, with a registered offices at Fabryczna 26a, 97-200 Tomaszów Mazowiecki Poland, Europe with NIP: 773-232-23-10, REGON:100740521
2. I love milk sells goods via an organized online shop. Orders can be placed 24/7. Orders are transferred to courier only during weekdays. It takes 2-7 business days to prepare an order. Orders cannot be collected in person. The price stated on the website is final and binding for the Buyer.
Delivery cost for international delivery are listed here www.ilovemilk.com.pl/shiping
3. The only accepted payment method for international orders is PayPal and bank transfer in EURO,USD and GBP.
4. Orders are accepted by a properly completed order form, available during the procedure of purchase of goods. In case of inaccurate, incomplete or incorrect data Seller will contact the Buyer to clarify inaccuracies. The moment an order is placed is the moment of conclusion of the contract between the Buyer and the Seller and constitutes acceptance of these Rules. The Buyer may cancel or modify an order until it has been sent – informing via e-mail or telephone.
5. Once an order is placed, e-mail confirmation is being sent to the Buyer.
6. In case of not receiving an order confirmation in two business days, the Buyer should contact with Customer Service.
7. If under some circumstances it is impossible to perform an order, Customer Service will immediately inform the Buyer.
8. International orders are shipped via Post and Global Express
9. Shipping costs are paid by the Buyer. In certain cases shipping costs may be passed on I love milk.
10. It takes 2-7 business days to prepare an order
11. RETURNS AND EXCHANGES
We accept exchanges and returns of clothes bought in our online shop. The easiest way to do it is to follow the instructions below.
1) Print and complete the following form http://www.mosquitoshops.com/formularz-zwrotuwymiany-en.pdf
2) Pack the products along with the form. Remember to pack the clothes properly in order to avoid any damages during transport.
3) Send the parcel back to the following address:
MSQ company Alicja Komar, Fabryczna 26a, 97-200 Tomaszów Mazowiecki, Poland, Europe
Returned items are valuable – send it with proof of postage in case of loss or damage.
4) Additional information:
a. You have 14 days to inform us about return or exchange and then another 14 days to send back the items
b. Returned goods must not be damaged or worn
c. We do not accept COD parcels
d. We do not cover the shipping cost if return/exchange is not due to our fault.
14. Any matters not listed in “Terms and Conditions” are regulated by “Law on the protection of consumer rights and liability for damage caused by dangerous products on 31 March 2000. OJ No. 22, item 271).”